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We are delighted to welcome Dr. Tissera to our practice! Dr. Xie has brought her on board to locum with Dr. Xie, ensuring that her patients continue to receive the highest level of care and accessibility during this period. Dr. Tissera's expertise and dedication will be invaluable while our Physician Assistant, Emma, is on maternity leave.
We look forward to working with her and are confident that our patients will greatly benefit from her presence.
Kemptville Health & Wellness
Dr. Jinchao Xie
Dear Patients,
Starting October 1,2024, KHWC will no longer provide allergy injections to our patients. Although we have been offering this service at a loss to benefit you, we have decided to discontinue this service after lengthy discussions with our Physicians and team. We understand that this change may be unexpected and inconvenient for you. Unfortunately, due to the increasing expenses of operating a family medicine clinic and inadequate government support, we are unable to sustain this service any longer.
Thank you,
Kemptville Health & Wellness Centre
Kemptville Health and Wellness Centre is a Family Health Organization committed to providing evidence based, quality health services and programs. We strive to positively impact the health and wellness of our patients in Kemptville and the surrounding communities.
Phones are answered:
Monday ,Tuesday, Thursday
9am to 11:30 am
1:00 pm to 3:00 pm
Wednesday
10am to 11:30am
1:00pm to 3:00pm
Friday
9 am to 12pm
SATURDAY 9AM TO 10:15AM
We experience high call volumes from 9:00am until 10am and from 1pm until 2pm
We are closed for all Statutory Holidays.
For Our Rostered Patients ONLY
Monday to Thursday: 5 pm to 8 pm
Saturday 9 am to 12 pm
OUR CLINIC DOORS WILL BE LOCKED Monday through Thursday each evening at 4:30pm. If you have a scheduled after-hours appointment , staff will unlock the door and let you in.
Please be patient as staff may be busy triaging patients.
If you do not have a scheduled after-hours appointment, please visit the clinic during regular daytime hours
OR
Please call the clinic during regular office hours.
If you have an appointment scheduled in the evening please attend alone unless you are a parent/guardian of a child.
Please call before 3pm to ensure an appointment slot between 5pm and 8pm
Saturdays phones open at 9am-10:15am for same day
appointments for urgent health issues.
Our After Hours clinic is by appointment only .
After Hours appointments are for URGENT Medical Concerns and not for sick notes, form completions or routine medical concerns.
We are currently accepting names to our wait list.
Please send an email to info@kemptvillehwc.ca and provide the following information:
Name, address, contact number and email.
Do you currently have a Family Physician?
If yes, please provide the name and address of the Physician.
Please also provide the reason for wishing to discontinue services with your current provider.
Please include information for each family member to be added to the WAITLIST.
* Please note* Personal information is not shared.
Information submitted to the waitlist remains private, secure and confidential.
We are proud to host medical students from across our region. Alongside your physician, our students and residents will be participating in your care.
If you do not wish to have a student present during your appointment , please kindly let a team member know. Thank you.
Our staff are here to help you and work very hard. All patients communicating with our staff in person or over the phone must be respectful and kind. All patients of Kemptville Health & Wellness Centre are required to abide by our abuse policy listed below.
ABUSE POLICY
The office has a zero tolerance for abusive or disrespectful behaviour toward our staff, our colleagues or fellow patients. Any instance of abuse, physical or verbal, may result in immediate dismissal from the practice and termination of the patient-physician relationship.
*** Face Masks Policy Update***
***It will be mandatory for anyone experiencing upper respiratory symptoms (cough, sore throat, runny nose, nasal congestion, fever, sneezing) to present wearing a mask and use hand sanitizer upon your arrival. ***
Face Masks are now optional, if you would prefer your physician and healthcare team members to wear a mask during your appointment, please ask at time of check in. We strongly encourage our patients to continue to wear face masks while in our office.
YES! We now offer online booking.
For your physician to be able to bill the Ministry of Health, a valid Ontario health card is needed. Our team will also confirm your address, phone ,e-mail and pharmacy at time of your appointment. This is important to ensure that all information is updated for referrals and prescriptions that may be made on your behalf.
A valid health card is needed to present to our clinic and see your physician. If your health card is expired, you will need to present to Service Ontario to have it renewed or click on the following link to see about renewing online https://www.ontario.ca/page/get-serviceontario-renewal-reminders?gclid=CjwKCAjwyNSoBhA9EiwA5aYlb0tTS-OdfJgdIO_dv5NUHDJI-a-bl0Hi5uU_CBJCUf8p1duUWhD3GBoCB9cQAvD_BwE&gclsrc=aw.ds
Please note, patients with expired health cards may have to pay out of pocket for the services provided by their health care provider.
Physician Assistants (PA) are highly skilled health care professionals educated in the medical model who practice medicine.
PAs graduate from a Baccalaureate or Master’s Degree program that may be affiliated with a medical school. PAs practice medicine under the supervision of a licensed physician within a patient-centred health care team.
PAs can work in any clinic setting to extend physician services, complement existing services and aid in improving patient access to health care.
Please call our office and we can verify if your child is missing the vaccine. For vaccines that were generally administered at school and due to Covid were not given, please read the following information below:
Starting March 21st, 2022, Public Health Units will be providing these vaccines in clinic locations where the COVID-19 vaccine is being offered. These vaccines will not be offered in schools this year and eligibility is grade dependent. Please encourage families to attend a clinic and not miss this opportunity for their child to access these vaccines free of charge (Hep B and HPV-9 will cost them if they choose to get it later when they are no longer eligible).
Eligible Birth Years/ Grades:
• Hep B: Grades 7-10 only
• HPV: Grades 7 – 12 + 2002- 2003 (Girls only)
• Meningococcal: Grades 7-12
• Tdap: Typically those in grade 12 that have missed their 14-16 booster.
Book Online by clicking on the link below:
https://healthunit.org/clinics-classes/immunization-clinic/
Kemptville Health and Wellness Centre
11 Somerville Rd, Building B, Kemptville Ontario K0G1J0
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To reduce our call volume, please book online. If you need further assistance, please then call after 1pm.