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HOW TO BOOK ONLINE

ONLINE BOOKING RULES

 

You must be a patient at our clinic in order to book an appointment. You must have had your intake appointment with your doctor already in order to be eligible for online booking.

Online appointment booking is only available for routine care, if you have an urgent need such as upper respiratory infection, bladder/kidney infection, minor ailments please call our office to request a same day or after hours appointment.  


Patient e-mail reminders are a courtesy, please ensure you update your personal calendar or phone with the appointment you have booked. 


As a reminder, we do charge a $40-80 fee for Missed or No Shows .


Please review the list of appointments you can and cannot book online. Failure to follow the bookings rules will result in a cancelled appointment, delaying care.

  • Urgent care appointments are not available for online booking, please call the clinic directly.
  • Allergy shots, childhood/adult immunizations,  or medical injections (except for Cortisone shots) are NOT available for online booking. Please call the clinic for booking. 
  • All appointments booked online are IN PERSON at Kemptville Health & Wellness Centre.

Appointments you CAN book online:

  • General In Person Appointment for follow up or new issue  (you MUST provide a reason, if a reason is not given your appointment will be cancelled)
  • Mental Health/ADHD (Routine Follow Up only, NOT FOR CRISIS INTERVENTION)
  • Routine PAP
  • Forms
  • Drivers Medical Exam
  • Prescription Renewals 


Appointments you CANNOT book online***:

  • Urgent care or After Hours
  • Well Baby visits
  • IUD insertions and removals
  • Procedures such as biopsy's, liquid nitrogen, cyst/mole removals
  • Telephone Appointments
  • Allergy shots or Immunizations
  • Diabetic Management (ie, checking A1C, discuss medications)
  • Prenatal Visits
     

If the option you are looking for is not available, please call the clinic to book at:

613-319-9988 press option 1


Frequently Asked Questions


I don't want to give a reason for my appointment, what do I do?

If you book an appointment without a reason it WILL be cancelled and you will be asked to reschedule online again.  Understanding why you need to see your physician allows us to ensure you are scheduled in correctly. 


I need to book an appointment that isn't available online. What do I do? 

Call us! We will be happy to assist you in booking your appointment .


I have not had my first visit with my doctor yet, can I book online?

Online appointment booking is only available to active patients of Kemptville Health & Wellness Centre.  You are not an active patient until you've had your intake visit with your physician.


I am not a patient can I book online?

Online appointment booking is only available to current active patients of Kemptville Health & Wellness Centre.

ONLINE BOOKING IS AVAILABLE FOR THE FOLLOWING PHYSICIANS: 

You may book only with your physician.

(Patients of Dr. Keith Morgan and Dr. Jinchao Xie may also book with *Emma-currently out on maternity leave)


Dr. Keith Morgan

Dr. Jinchao Xie

Dr. Trevor O'Neill

Dr. Colby Burns




CLICK HERE TO BOOK ONLINE

NEW

After Hours

 

AFTER HOURS CLINIC SATURDAY


ALL OF OUR AFTER HOURS CLINICS AND URGENT CARE ARE BY APPOINTMENT ONLY.


Our Saturday After Hours clinic is for active patients of Kemptville Health & Wellness.


To schedule an urgent care same day appointment for the Saturday After Hours Clinic please call us at 9am till 10:15am on Saturday morning. 


Please note, our phones are shut off once the clinic fills with appointments for the day.


  • ONLINE BOOKING
  • Employment Opportunities

Kemptville Health and Wellness Centre

11 Somerville Rd, Building B, Kemptville Ontario K0G1J0

613-319-9988

Copyright © 2025 Kemptville Health and Wellness Centre - All Rights Reserved.

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