ONLINE BOOKING NOW AVAILABLE ~ FLU SHOTS BY APPOINTMENT ONLY
As of Sept 21,2023 patients of Dr. Goulets should contact him at his new location 3161 Strandherd Drive, Ottawa. and may be reached at 613-823-7766 .
If you have chosen not to follow him to his new location we do NOT have anyone to replace him or is there a wait list to be placed on.
We encourage you to follow him to his new location.
We are proud to host medical students from across our region. Alongside your physician, our students will be participating in your care. If you do not wish to have a student present during your appointment , please kindly let a team member know. Thank you.
Kemptville Health & Wellness Centre will be charging a $25 fee for all medication prescription renewals that DO NOT require a medical appointment and for which you would prefer to not come in for a medical appointment. (This was suspended during the pandemic lockdown measures)
Please do not have your pharmacy send a renewal unless you have requested them to do so and all faxed prescriptions will be subjected to the $25 renewal fee.
Medication prescription renewal requests have significantly increased over the last few years. A prescription renewal involves work by our administrative team, as well as a full review by your physician. Because of the significant administrative burden, Kemptville Health & Wellness will be aligning its practices with other medical clinics and will be charging a $25 fee. If you do not wish to pay the fee, simply book an appointment. You can do so online or by calling the clinic.
Some renewals absolutely require a medical appointment for renewal. When a patient has an appointment for a medication renewal, there will NOT be an administrative fee. For any renewal without an appointment, there will be a $25 fee.
If you do not wish to pay the fee, simply book an appointment.
Prescriptions add to the ever-increasing administrative burden that family physicians have incurred over the last several years. Prescriptions are written to align with the drug monograph while considering individual side effects. It is best to meet with your physician to understand if your medications can be put on a similar schedule, or if they require renewals at different times.
Both the physician and patient have the same goal - to minimize the number of appointments or charges incurred for prescription renewals, while ensuring appropriate follow up and review is performed. Prescription renewals that have multiple prescriptions on them will be viewed as one prescription renewal.
The change to our prescription renewal policy is not intended to segregate individuals. Everyone has the right to healthcare, and it will be provided to you. If you can’t afford to pay for a prescription renewal, you can simply book an appointment when you need your prescription renewed.
Please make sure that you consider that all of the physicians have busy schedules. You should be booking your medication renewal when you pick up your last refill, or at least 2 months prior to when you need it.
It is important that the Kemptville Health & Wellness align its fees with other clinics, as guided by the Ontario Medical Association. Charging for prescription renewals is common practice.
Kemptville Health & Wellness has provided an option for block fees for those who use multiple non-insured services as a means to offset some of these costs for the patient.
Our physician schedules are busy. We know this. You must plan ahead. We suggest booking your appointment (preferably online!) for renewals when you pick up your last refill.
If you are looking to renew a medication related to mental health, like ADHD, anxiety, depression, please book a - Mental Health appointment.
Please make sure that you consider that all the physicians have busy schedules. You should be booking your medication renewal when you pick up your last refill, or at least 2 months prior to when you need it.
If you are unable to get an appointment online within 2 months prior to the end of your prescription, please call the clinic. If the clinic can’t book you within the 2 months, they will book you the next available spot and your pharmacy may be able to bridge your prescription.
If you refuse an appointment because it doesn’t fit within your calendar, but the physician’s availability allows them to see you within the 2 months, you will be charged a prescription bridging fee of $25.
You may also contact your pharmacy to bridge your prescription as well if you are unable to get an appointment that fits within your calendar.
Sometimes, regardless of whether you want to pay the renewal fee or whether you’ve opted in for block fees, you will have to see your physician for a prescription renewal.
When medications are not stable or chronic OR require ongoing monitoring, patients will need an appointment to verify the medications are working as intended. This would include diabetes, ADHD and hypertension medications. Depending on the medication, this is likely to occur when you start a new medication.
All narcotics require an appointment to be renewed.
Medications that don’t require an appointment are those that are ongoing, stable medications. If your blood work and other monitoring parameters are up to date, you would not need an appointment. This is at the discretion of the physician and is determined after they do a review of your chart.
Note that some medications will not be renewed without an appointment, even if you are willing to pay a fee. This includes narcotics.
Antibiotics are not medications that can be renewed. You must be assessed by a physician to receive this type of medication.
Kemptville Health and Wellness Centre is a Family Health Organization committed to providing evidence based, quality health services and programs. We strive to positively impact the health and wellness of our patients in Kemptville and the surrounding communities.
Phones are answered:
Monday ,Tuesday, Thursday
9am to 11:30 am
1:00 pm to 3:00 pm
10am to 11:30am
1:00pm to 3:00pm
9 am to 12pm
SATURDAY 9AM TO 10:15AM
We experience high call volumes from 9:00am until 10am and from 1pm until 2pm
We are closed for all Statutory Holidays.
Closed Nov 11,2023
For Our Rostered Patients ONLY
Monday to Thursday: 5 pm to 8 pm
Saturday 9 am to 12 pm
Please call our office to book an
After Hours appointment before 3pm to ensure an appointment slot between 5pm and 8pm.
Saturdays phones open at 9am-10:15am for same day
appointments for urgent health issues.
Our After Hours clinic is by appointment only .
After Hours appointments are for URGENT Medical Concerns and not for sick notes, form completions or routine medical concerns.
*** Face Masks Policy Update***
Face Masks are now optional, if you would prefer your physician and healthcare team members to wear a mask during your appointment, please ask at time of check in. We strongly encourage our patients to continue to wear face masks while in our office.
***It will be mandatory for anyone experiencing upper respiratory symptoms (cough, sore throat, runny nose, nasal congestion, fever, sneezing) to wear a mask.
PLEASE PRESENT TO THE CLINIC WEARING A MASK IF YOU ARE EXPIERIENCING ANY OF THESE SYMPTOMS ***
YES! We now offer online booking.
For your physician to be able to bill the Ministry of Health, a valid Ontario health card is needed. Our team will also confirm your address, phone ,e-mail and pharmacy at time of your appointment. This is important to ensure that all information is updated for referrals and prescriptions that may be made on your behalf.
A valid health card is needed to present to our clinic and see your physician. If your health card is expired, you will need to present to Service Ontario to have it renewed or click on the following link to see about renewing online https://www.ontario.ca/page/get-serviceontario-renewal-reminders?gclid=CjwKCAjwyNSoBhA9EiwA5aYlb0tTS-OdfJgdIO_dv5NUHDJI-a-bl0Hi5uU_CBJCUf8p1duUWhD3GBoCB9cQAvD_BwE&gclsrc=aw.ds
Please note, patients with expired health cards may have to pay out of pocket for the services provided by their health care provider.
Yes you can, we triage and have been booking since the start of the pandemic with the direction of our Physicians to minimize the spread of Covid and help decrease the need for our patients visiting the Emerg Department.
Physician Assistants (PA) are highly skilled health care professionals educated in the medical model who practice medicine.
PAs graduate from a Baccalaureate or Master’s Degree program that may be affiliated with a medical school. PAs practice medicine under the supervision of a licensed physician within a patient-centred health care team.
PAs can work in any clinic setting to extend physician services, complement existing services and aid in improving patient access to health care.
Please call our office and we can verify if your child is missing the vaccine. For vaccines that were generally administered at school and due to Covid were not given, please read the following information below:
Starting March 21st, 2022, Public Health Units will be providing these vaccines in clinic locations where the COVID-19 vaccine is being offered. These vaccines will not be offered in schools this year and eligibility is grade dependent. Please encourage families to attend a clinic and not miss this opportunity for their child to access these vaccines free of charge (Hep B and HPV-9 will cost them if they choose to get it later when they are no longer eligible).
Eligible Birth Years/ Grades:
• Hep B: Grades 7-10 only
• HPV: Grades 7 – 12 + 2002- 2003 (Girls only)
• Meningococcal: Grades 7-12
• Tdap: Typically those in grade 12 that have missed their 14-16 booster.
Our clinics will be by appointment only and will be booked through a local online booking system https://portal.healthmyself.net/lgldhu/guest/booking/form/3e3631c7-4275-4d68-b2ed-2431578d92ec starting March 14th.